► SupportKnowledge BaseActivating a Sibelius UPGRADE & SUPPORT PLAN - NON-ACADEMIC

Knowledge Base

Article KB00018: Activating a Sibelius UPGRADE & SUPPORT PLAN - NON-ACADEMIC

Summary:

How to activate your 'Sibelius UPGRADE & SUPPORT PLAN - NON-ACADEMIC' - individual license

Applies to:

Sibelius 8 upgrade from any previous version of Sibelius (full versions only).

Note: This is for NON-ACADEMIC users only.  Academic users please click here.

Details:

Step 1: Redeeming your Download Code

When you purchase the New Sibelius upgrade, you are not provided with an upgrade license directly. First, you will receive a 'Download Code' via email from Music EDnet and you will need to redeem this code to access the download for your software.

Go to https://my.avid.com

If you already have an Avid account then log in, if not, create a new account.

Avid account

Once you have logged into your Avid account you should arrive at the 'My Account' page. If not, click on your email address (circled in green below) to get there. Then click on 'Avid Software Activation and Download' (circled in red below).

Avid My Account

This will take you to the 'Activate Product Subscription' page. Note that in this context 'subscription' includes perpetual Sibelius licence upgrades.

Activate Sibelius subscription

Step 2: Activating your upgrade

Once the Download Code has been accepted and processed, the following Sibelius Upgrade product, pending upgrade verification will be shown in the 'My Products and Subscriptions' area (the 'My Products and Subscriptions' link is found under 'My Products' on the left-hand side after logging in initially):


Pending upgrade

You then enter the serial number (Sibelius 1-7.0) or System ID (Sibelius 7.1-7.5) of the version you’re upgrading from and click the ‘Submit’ button.

Once it’s processed, this is what you’ll see in the account and you’re ready to download/install and activate Sibelius.  Click Show (circled in green) at the bottom to find the download links:

Upgrade processed

 

See also:

Activation Sibelius 8 academic version

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