► SupportKnowledge BaseActivating a PreSonus Studio One license

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Article KB00044: Activating a PreSonus Studio One license

Summary:

How to activate your new Studio One license (Pro and Artist versions)

Applies to:

Studio One Pro and Artist V3 or later, download or boxed versions.

Details:

When you purchase a Studio One license from Music EDnet you will receive a license code, either by email for the download version, or in a box if ordered with the software on USB.

Register and Download Studio One

To download the Studio One installer, log into your My.PreSonus user account at http://my.presonus.com.
If you do not have a My.PreSonus account, create one first.

IMPORTANT : For school licenses it is recommended that you use a generic email address (eg ITsupport@...)

My.PreSonus login
Once logged in, click on "Register a Product" (yellow button), a new dialog box will open with a drop down option.

Register a product

Here you should register your software and/or hardware that came with your purchase.
In many cases the hardware registration will release the software that comes bundled with your purchased hardware.

Register Product selection

Click the Software or Extensions in the drop down menu.

Now enter your 28-Digit Product Key.
The 28-Digit Product Key will appear in the following format: XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX (where "X" can be either a letter or number).

NOTE: There are no zero's (0) or one's (1) in Studio One Product Keys. If you encounter a digit that resembles either, it will be a lower-case "O" (Oscar) or a lower-case "L" (Lima). Entering a zero (0) or one (1) or not including the dashes (-) after every 4th digit will yield an error message from the registration server stating: "Product Key Invalid".

Enter Key

Once you have correctly entered the 28-Digit Product Key and clicked on "Register" to redeem this registration. Then you will get a confirmation window such as this which will take you to the license you just registered.
Click the Green Button "View Your Product" to continue.

Success

The newly registered software will show up in the software section of your My.Presonus account like this:

Studio One Pro

The installer for your Operating System should be the first button available. Alternately you can click on the link entitled "View More Details".
You can now see all the download details for Studio One 3 in your account.

The correct installer for the operating system you are using will be automatically downloaded. If you are downloading from a different type of computer (i.e. Mac vs PC) than that which you plan to Install Studio One, and need an installer for a different operating system, please click on “View Other Systems” to access the correct download, then a screen like this will appear.

Install software

Once the installer has downloaded, continue to the next tutorial to be guided through the installation process.

Note: An alternate method of accessing your software downloads after you've left the site and come back and don't know where to go.

Click on the My Software icon at the top of your screen.

My Products

Locate the My Software button in your user account and click that button to view your registered software listings.

My Software
Once you have located the listing of your registered software, click on the link that says "View More Details" to view the installers for your system.

See also:

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